

Use the Autodiscover URL and check whether it is working – Let us see some useful techniques one by one – Troubleshoot the Autodiscover not working problemĪn administrator can try multiple methods to diagnose and troubleshoot to remove the error related to the autodiscover feature. They both tell about the health of Autodiscover, and it is imperative in case of an error or corruption.


The command will check the health of auto discover feature and bring a list of all the related services like – availability service, offline address book, and unified messaging. Test-OutlookWebServices -identity: –MailboxCredential (Get-Credential) If you are facing the autodiscover error, then you can check the status of the autodiscover using the PowerShell command or MS Outlook. The user profile is automatically configured and requires the least assistance from the user. Verify the Auto discover not working issueĪuto discover is an advantageous feature which lets the user account automatically connect to Exchange Online. Auto-mapping within a shared mailbox does not work.Outlook will not connect to the mailbox.The CNAME record is not set up correctly, or it is not existingĪpart from these errors, you can get multiple symptoms related to the auto to discover issue –.Some essential attributes like proxyAddress, displayName, mailNickname, and the Mail are not set up in the on-premises Active Directory.

